Quality Operating Systems (QOS) |
and the Cost of Quality 4 Hours |
This class will concentrate on defining the Cost of Quality in your organization and illustrating the means for measuring and controlling the influence of these costs on your company's bottom line. Discussion time will also be spent on reviewing the processes that produce these costs and how they can be streamlined to raise output and lower costs.
Target Audience: Engineers and managers wanting to develop a system to evaluate the costs of succeeding and failing at producing quality products for their customers.
Prerequisite: None